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Terms of use

  • Below is a draft of Terms and Conditions for your website, Washaroo (washaroo.com.au). Please consider this a template that should be reviewed and customised by a qualified legal professional to ensure compliance with Australian law and your specific business practices.

    Terms & Conditions
    Last updated: [25/11/2025]

    1. Introduction

    Welcome to washaroo.com.au. These Terms & Conditions (“Terms”) govern your use of our website and any purchase of products (including garbage bags, wheelie-bin bags, and related items) from us. By using our website or placing an order, you agree to these Terms.

    2. Who We Are

    We are Washaroo (“we”, “our”, “us”), trading at [insert company name/ACN], located in [insert address], Australia. Our website address is https://washaroo.com.au.

    3. Products, Orders & Pricing

    • We offer compostable garbage bags and other related products for retail and commercial use.
    • All orders are subject to product availability. We may cancel or refuse orders in our discretion.
    • Prices shown on the website include any applicable Australian GST unless otherwise stated.
    • We reserve the right to change prices at any time, but changes will not affect orders already accepted.

    4. Payment & Delivery

    • Payment must be made by the methods specified at checkout prior to dispatch.
    • We will arrange delivery to the address you provide; delivery times are estimates only and we are not liable for delays outside our control.
    • Risk of loss or damage to the goods passes to you when the goods are delivered to the delivery address.

    5. Returns, Refunds & Cancellations

    • Because our products are disposable single‐use bags and are manufactured from natural compostable materials, returns may only be accepted if the item is defective or incorrectly supplied.
    • If you wish to cancel an order before dispatch, contact us as soon as possible; we will endeavour to accommodate but cannot guarantee.
    • Refunds (if applicable) will be processed using the same payment method you used to purchase.

    6. Use of the Website

    • You may use our website only for lawful purposes and in accordance with these Terms.
    • You agree not to interfere with or attempt to access any part of the site that you are not authorised to use.
    • The site and its contents are the property of Washaroo and are protected by applicable intellectual property laws.

    7. Intellectual Property

    • All trademarks, logos, designs, text, images and other content on the website are owned or licensed by Washaroo.
    • You may not reproduce, distribute, publicly display or create derivative works of such content without our prior written permission.

    8. Disclaimer & Limitation of Liability

    • Our products are supplied “as is” and we do not warrant they are appropriate for your specific purpose beyond their stated use (e.g., large rubbish bins, indoor/outdoor use, 120-140 L capacity compostable bags).
    • To the extent permitted by law, we exclude all implied warranties and limit our liability for any loss, damage or expense you suffer in connection with your use of the site or the products (including but not limited to indirect, incidental or consequential loss).
    • Our total liability (if any) in relation to any order will not exceed the purchase price of the relevant product.

    9. Indemnity

    You agree to indemnify and hold Washaroo harmless from any claims, losses, damages, liabilities, costs or expenses (including legal fees) arising out of your misuse of the website or products, or your breach of these Terms.

    10. Privacy & Data

    Your use of the website is also governed by our Privacy Policy (link / insert link). We will collect, use and disclose personal information in accordance with that policy.

    11. Third-Party Links

    The website may contain links to third-party websites. We do not control them, and you access them at your own risk. We are not responsible for their content or privacy practices.

    12. Changes to These Terms

    We may amend these Terms at any time. The version posted on the website will be the current version. By continuing to use the site after changes are posted, you agree to the updated terms.

    13. Governing Law & Jurisdiction

    These Terms are governed by the laws of the State of Victoria, Australia. Each party submits to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia.

    14. Contact Us

    If you have questions about these Terms, please contact us at:
    Email:info@washaroo.com.au